Support Center
Need help with Screen Text Extractor? We're here to help. Explore diagnostics, submit bugs, or make requests.
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Troubleshooting Articles
Keyboard Shortcuts
Press Alt+Shift+E (Option+Shift+E on macOS) to activate the screen selection overlay. Press Escape to cancel and close the selection screen.
OCR Troubleshooting
For blurry, small, or low-contrast text, try zooming in on the page first (Ctrl + +) before selecting, or select a larger bounding area.
History Cache
Your extraction history is saved locally. You can pin items to prevent them from being rotated out, or use the search bar to find past texts.
Extension Reload
If the overlay fails to appear, try refreshing the webpage or checking if the extension is enabled in your chrome://extensions manager.
Frequently Asked Questions
Report a Bug
Notice an issue or error? We appreciate detailed bug reports to keep the extension running smoothly:
- Note the URL of the webpage where the issue occurred.
- Write down your Chrome version and Operating System.
- Describe the error details (e.g., selection overlay didn't show, OCR output was blank).
- Email details to our support address below.
Request a Feature
Have ideas on how to improve Screen Text Extractor? We are constantly building features requested by users:
- Suggest new keyboard shortcuts or UI adjustments.
- Request extra language packs for translation or recognition.
- Propose new exports or integrations (e.g., Google Drive, Notion).
- Email suggestions to the support address below.
Still Need Help?
If your topic isn't listed above, please email us directly. We usually respond within 24 hours.